KYROS

Support

Questions, problems or ideas for Kyros? Send us a message. We read every one, including bug reports, feedback and feature requests.

support@kyros.page

You can also tap Send Feedback in Kyros Settings. If something isn't working, it helps to include your device model, iOS version and what you were doing when it happened.

Common questions

How does the Time Score work?

The Time Score rates your scored sessions from 0 to 100. It drops as you spend time in the apps, categories or websites you've marked as distractions for that activity, and, with off-phone mode on, when you pick up your phone. Longer sessions count for more in your daily score.

You'll find the full explanation in Kyros under Settings → How Time Score works.

Why don't I see a Time Score?

The score needs Screen Time access. If you haven't granted it, Today shows a dash and a button to allow access. You can also check in the Settings app under Screen Time → Apps with Screen Time Access.

An activity is only scored once you've set focus rules for it, by choosing distractions or turning on off-phone mode. Screen Time data can arrive a little later, so a score may update after a session ends.

How do I use Kyros on both my iPhone and iPad?

Sign in to the same Apple Account on both devices and make sure iCloud is turned on for Kyros. Activities, sessions, goals and running timers sync through your private iCloud. Sync usually takes a few moments but isn't instant, especially on a weak connection.

For scores that include usage from all your devices, turn on Share Across Devices in Screen Time settings on each device.

How do Apple Health imports work?

In Kyros, go to Settings → Apple Health and choose which workouts, sleep and mindful sessions to import, and which activity each should go to. Kyros only reads from Health and never writes to it.

To keep your Health data private, imports stay on the device that made them and don't sync through iCloud. To see them on another device, turn on imports there too.

Widgets, Live Activities and Siri

Add the Quick Track widget to your Home Screen or the Track widget to your Lock Screen. Then touch and hold the widget and choose Edit Widget to pick its activities. Each running timer gets a Live Activity on the Lock Screen and in the Dynamic Island, with a Stop button.

With Siri, say "Start [activity] in Kyros".

What does Kyros Pro include?

Kyros is free to use for tracking, scoring, goals and Apple Health imports. The free version shows today and the previous two days of history. Kyros Pro is a one-time purchase, not a subscription. It unlocks your complete history, weekly Insights, and goal history and streaks.

Everything you track is always saved, whether or not you have Pro. Pro only changes how much of it you can view.

How do I restore my purchase?

Make sure you're signed in with the Apple Account you used to buy Kyros Pro, then tap Restore Purchases in Kyros under Settings → Plan. Kyros Pro isn't available through Family Sharing.

How do I request a refund?

Purchases are processed by Apple, so refunds are handled by Apple. You can request one at reportaproblem.apple.com.

How do I delete my data?

You can delete sessions, activities and goals in Kyros. Deleting the app removes the data on that device. To remove synced data from iCloud, go to the Settings app, tap your name, then iCloud, and manage your account storage. For details, see the Privacy Policy.

Privacy

Kyros has no account and no server. Your data stays on your devices and in your private iCloud, and Apple Health and Screen Time data stay on your device. See the Privacy Policy for details.